FAQs

Should you not find the answer to your question below, please contact us and we'll be happy to help.

Where can I get more information about being a trader at Tribfest?

Please email [email protected] or fill in our enquiry form.

Do you cater for people with disabilites?

Yes we do! All our stewards will be wearing flourescent tops and will have been briefed on our facilities for people with disabilities; please ask them for any help or advice you may need over the weekend.

Toilets are within each area ie. 1 toilet per VIP area , main arena and general campsite. All disabled toilets will be made as accessible as possible and as near to the main ammenties within the site.

There will be a designated disabled camping area which will be as near to all main entrances as possible. On arrival please ask stewards for directions.

We try to make the festival as accesible as possible to those with special needs. Those with Disabled Car Stickers will be able to park in a special area near the arena - but please note it is still some way (across grass) to the main arena, as dictated by the site. There are disabled toilet facilities in the arena and campsite. If you have particular needs, get in touch with us in advance. We'll do our best to help.

Anybody wishing to camp over the weekend must provide, prior to the festival, evidence of disability.

Our aim is to make your time at Tribfest a memorable one, don't be afraid to ask any of our staff on the day for  help. If you feel we need to add more information regarding disabled issues please get in touch at [email protected] or telephone Ed on 07802533414

What do I get if I buy VIP tickets?

VIP tickets come with a great package of special facilities to make your weekend at Tribfest an event to remember. For full details of VIP facilities visit the VIP page.

Will there be signposts from the station and main roads?

Yes, there will be signs from main roads and from nearby towns. More detailed travel information can be found here.

Can I bring my car into the campsite?

No cars will be allowed into the campsites. This is due to health and safety reasons onsite.

Trolley Service

We'll be putting on a trolley service from the car park to the camping areas to make sure you're not having to heave all your camping gear along with you! 

Note, there will be no cars allowed onsite throughout the festival unless authorised.

Cars towing caravans will be able to drive to their pitch but the car must be removed to the carpark as soon as the caravan is in place.

I can't find my eticket, what should I do?

Don't panic, click here to resend your confirmation email out.

Drug Policy

As Tribfest is a family orientated festival, we have a zero tolerance stance on drugs and legal highs. We take the safety of festival goers as our top priority and will do all we can to make sure that everyone has a fun, but safe weekend!

Anyone caught selling drugs will be removed from the site and passed on to the Police. Anyone found using drugs will also be removed from the site and passed to the police.

Legal highs will not be on sale at the festival. Any trader found selling them will have their stock confiscated or face eviction from the festival site.

Opening Times

Tribfest Opening Times

Thursday

The campsites will be open for early entry on Thursday at 10am until 9.00pm. Early entry costs £15 per person which can be bought in advance with your tickets.

Friday

The gates will open at 8.00am for access to the campsites for ticket holders and the ticket office will be open till 9.00pm.

Saturday

The ticket office will be open for entry from 8.00am till 9.00pm.

Sunday

The ticket office will be open for entry from 10.00am till 7.00pm.

Monday

The campsites will be open until 12pm(noon) on Monday. All campers need to have packed up and have left the site by this time on the Monday morning.

How does the eticketing system work?

All our tickets are now sold online, just click onto the buy tickets page.  You can go online buy, download and print off your eticketsand store them in a safe place ready for Tribfest.

Make sure you have saved your email you used for booking the tickets in case of problems and you must bring all your A4 etickets with you on the day that you have purchased them for.

On your arrival each A4 eticket has a barcode on which we will scan and your details will appear on our computer with what you have purchased. You will then be given your allocated carparking, camping/caravan pass and your chosen wristband for the day/weekend

NOTE You will need to bring proof of identity with you, your driving licence or something with your address on when we scan the ticket so we can match your purchase. Once the ticket has been scanned it will not scan again and will show up on the screen as already allocated so this is important.

Your wristband must be shown at all times and will be checked. Any broken wristbands will be taken off the person and the person WILL have the choice to buy another wristband or removed from the site.  All those without wristbands will be removed from the site.

Anyone with an adult ticket deemed to be under the age of 18, will not be given an adult wristband unless proof of age is provided.

Can my tickets be refunded if I am unable to attend on the day?

Sorry, tickets are non-refundable, non-returnable, and non-transferable.

No tickets will be allowed to be sold on social media sites or any commercial selling sites, such as eBay. This is due to the fact that each allocated eTicket has the name and address of the purchaser.

Do we still need to order a ticket for our under 5's even though they're free of charge?

Under 5's can come free, but the number of under 5's are limited. So you must 'purchase' the free tickets when you order adult tickets, and the under 5's will only be allowed entry on production of a valid ticket and (if requested) proof of age.

Can I bring my own food and drink?

Yes, food and drink can be brought into the camping areas but no food and drink can be taken into the main arena. The food and drink on offer from the festival's traders inside the main arena is diverse and of the highest quality. There should be something on offer for everyone, and you haven't fully experienced the festival without trying some of the cuisine on offer.  Each person will be searched when entering the main arena, anyone trying to smuggle food or alcohol/drink into the main arena will have it confiscated. Anyone breaking these rules could lose their wristband and be removed from the festival.

PLEASE NOTE: No glass bottles will be allowed anywhere onsite. Security teams will be searching bags on entry to the campsites and any glass bottles will be confiscated.

Will there be any covered areas if it rains?

There are a number of covered areas - the bars and music marquees and VIP areas.

Will I be able to re-enter the site if I leave during the day?

We hope you won't want to, and we try to ensure you won't need to. But if you do leave the site, you will need to see the stewards on the exit gate to ensure you will be able to get back in. All wristbands must be shown at all times.

Can we take our own chairs?

Tribfest isn't a 'picnic show', and people tend to stand to watch the acts on the mainstage. We therefore don't allow people to bring furniture (other than small collapsible furniture) into the main arena - as it would be a saftey problem, and you wouldn't be able to see much anyway! Of course the various bars and catering areas have some seating available, and you're welcome to bring rugs or shooting-sticks, so you needn't be on your feet all day.

Can I camp for just one night?

ONLY IF YOU HAVE A WEEKEND WRISTBAND.

You can camp for one night, two, three or four!

If you have a day ticket, camping is NOT ALLOWED

Is there a central meeting point?

There is an information point at the festival which you can use as a meeting point. You can also leave messages there for other festival-goers.

Can I bring my own alcohol into the main arena?

You will not be able to leave the main arena with your alcohol or bring alcohol into the main arena.

Anyone wishing to leave the main arena with a drink will have to leave their glass within the main arena at their own risk and collect it when returning, Bins and tables will be provided within the arena and outside the arena to leave your drinks.

It is a condition of entry on our licence that you allow yourself and your belongings to be searched by the Police or Security. They will carry out random searches when you are entering the festival campsite and arena.

Challenge 25

You don't have to be 18 to attend Tribfest but you must be 18 or over to purchase and consume alcoholic drinks.

Tribfest operates the "Challenge 25" policy. If you look under 25 please do not be offended if we ask you for proof of age when you buy alcohol.

Challenge 25 posters will be visible in all bars, for more information about Challenge 25, click here.

Do not buy alcohol for a person under the age of 18 if you do you risk being ejected from the festival.

PLEASE NOTE: No glass bottles will be allowed anywhere onsite. Security teams will be searching bags on entry to the campsites and any glass bottles will be confiscated.

Are dogs allowed onto the campsite?

Unfortunately dogs are not allowed anywhere on site apart from guide dogs for the blind. This is a condition of our Public Entertainment Licence.

Can Tickets be purchased on the day?

Tickets can be purchased on the day, provided that we have not sold out. The price will increase by £10. You are advised to buy tickets in advance to avoid dissapointment.

Plus we are encouraging people to turn up who are camping on the Thursday  from 10.00am until 9.00pm at a cost of £15 per person that can be bought online in advance.

Can I volunteer at Tribfest?

If you are 18 plus we would happy for you to join us at Tribfest. See our Volunteer Page for more information.

Can I use my credit card at Tribfest?

Yes once again all credit cards will be accepted at Tribfest throughout the weekend.

You can purchase all you bar tokens and you can also pay on the the day for you admission tickets.

A £2.00 per transaction fee will be charged on top of each transaction.

Our 3 terminals will be based at

  • Main Ticket Gate
  • VIP Bar
  • Main Arena Bar

Accepted cards:

  • Visa credit/debit/Electron
  • Solo
  • Masestro
  • Mastercard
  • JCB
Challenge 25

Tribfest operates the "Challenge 25" policy. If you look under 25 please do not be offended if we ask you for proof of age when you buy alcohol.

You don't have to be 18 to attend Tribfest but you must be 18 or over to purchase and consume alcoholic drinks.

Challenge 25 posters will be visible in all bars, for more information about Challenge 25, click here.

Do not buy alcohol for a person under the age of 18 if you do you risk being ejected from the festival.

PLEASE NOTE: No glass bottles will be allowed anywhere onsite. Security teams will be searching bags on entry to the campsites and any glass bottles will be confiscated.


Best Bar None Accredited Premises 2016-2018
Working in partnership to provide safe and well managed premises in the East Riding of Yorkshire
 

Can I bring my own alcohol to the festival?

Yes you can bring your own alcohol into the campsites, but not into the main arena.

You cannot bring excessive amounts of alcohol into the campsite, ie more than for personal consumption. Security teams will confiscate excessive amounts of alcohol.

PLEASE NOTE: No glass bottles will be allowed anywhere onsite. Security teams will be searching bags on entry to the campsites and any glass bottles will be confiscated.

It is a condition of entry on our licence that you allow yourself and your belongings to be searched by the Police or Security. They will carry out random searches when you are entering the festival campsite and arena.

You don't have to be 18 to attend Tribfest but you must be 18 or over to purchase and consume alcoholic drinks.

Tribfest operates the "Challenge 25" policy. If you look under 25 please do not be offended if we ask you for proof of age when you buy alcohol.

Any person under the age of 18 found with alchohol will have it confiscated from them.

Do not buy alcohol for a person under the age of 18 if you do you risk being ejected from the festival.

Can I get phone signal at Tribfest?

Unfortunately the phone signal isn't great at Sledmere House. We've found that the best networks for coverage at Tribfest are Virgin Mobile and Vodafone. You can get a free Virgin Pay As You Go sim card here, and a free Vodafone Pay As You Go sim card here.

The best way to avoid getting lost from your friends is to make plans to meet up at a certain point at the festival at certain times. There's plenty of recognisable points around the festival site that can be used to meet at so make sure all your group know where and when!

We do have Wi-Fi on site so good apps to download to communicate onsite will be:

  • Skype
  • WhatsApp
Can I bring a BBQ?

Yes, but barbeques must be raised off the ground. Disposable BBQs cannot be placed on the grass and security will be doing checks to make sure all BBQs are raised off the ground.

Any BBQs not raised off the ground will be extinguished.

Will there be music in the campsites?

No there won't be music in the campsites. All the music and entertainment will be in the main arena.

Please note, sound systems are not allowed to be brought into the campsites.